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Coronavirus - Important Notice for all patients
Posted on 7 Jul 2020
Due to the current situation with COVID-19 we as a Practice have taken immediate steps to protect both our staff and patients.
We will only be dealing with emergencies.
*If you have an appointment booked and develop a high temperature or cough/shortness of breath, loss of/change in smell or taste please phone the surgery and discuss rather than attending your appointment.*
To help reduce the potential spread of infection, we are advising all patients to phone before coming to the surgery.
When you ring us, our staff will ask you some questions to determine your condition. Some of these questions may include if you have a temperature or a cough. These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients. You will be added to the triage list where if appropriate you may receive a call back from a GP, if deemed urgent an appointment will be arranged or be given other relevant advice.
If you require a repeat prescription, please use our 24 hour repeat prescribing line. Contact the surgery on 028867 62995 and select option 3.
We ask that you specifiy a chosen chemist for us to send your prescription to for collection. Please allow 48 hours notice.
Sick certificates can be ordered by telephone and will be posted out to your current address.
To keep up to date with the latest Public Health Agency advice please click the link below: