Patients' Rights And Responsibilities
Rights
- To be treated with respect.
- To receive appropriate treatment.
- The practice shall endeavour to comply with any reasonable preference expressed to see a particular doctor. However, the practice will reserve the right to offer an alternative doctor if the preferred doctor is not immediately available.
- To make a complaint.
Responsibilities
- To treat staff with respect.
- To keep appointments; one patient per appointment only.
- Not to make unreasonable requests and to cancel your appointment if not required. In certain circumstances the doctor has a right to make a complaint against a patient.
Clinical Governance
We commit ourselves as a team to maintaining high standards in primary care, paying close attention to the latest research and guidelines, whilst availing of necessary training for the benefit of our patients.